Returns Policy
You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense.
If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. If the product is damaged or the packaging is damaged more than is necessary to sell the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.
To exercise this right, please contact us at info@cardstore.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
If you want to cancel your order(s), you can use our returns portal. Click on this link or copy and paste the following URL into your bar: https://cardstorenl.shipping-portal.com/rp
Fill in the requested information and you will receive a return label. Stick this return label on the shipping box and deliver the package to a Service Point. We charge €5.99 return costs if you use a return label provided by us.
Don't forget to include your order number on a piece of paper for faster processing.
If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and ensure that it is properly packaged when returned.
Please ensure that the product is properly packed when returning so that it is not damaged during transport.
We will then refund the order amount due within 7 days after receipt refund your return provided the product has already been returned in good order.